sales@quantel.co.nz

+64 9 424 5180

 

RETURNS 

Quantel provides high quality products that are guaranteed to increase signal quality and extend mobile coverage.

In some cases they just don't work. If you are not satisfied with the performance quality of your repeater we will give you your money back! 

Returns must go though Quantel Technical Support and be deemed unqualified. Please call us as we probbaly can resolve the issue without shipping goods backwards and forwards. In order to return your product you must first contact Quantel Customer Service and request an RMA code which includes a special returns address along with that authorization. Any returns received without an RMA authorization, outside of 30 days from the original delivery date, or to the wrong address will not be refunded.

Damaged equipment returned even with an RMA may be subject to a 20% restocking fee.

Orders for pre-cut lengths of cable are non-refundable.

No refunds on discounted items and all sales are final.

Customers are responsible for shipping charges of the return delivery. Your order will be refunded upon receiving the product in its original packaging.

Please note that postage costs for the original order are not refundable.

To process a return request please contact customer service at sales@quantel.co.nz or call us.  If you are not sure what type of repeater you need please email or call us.